Privacy Policy
Advanced Family EyeCare ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or communicate with our office.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Phone number
- Email address
- Date of birth
- Insurance information
- Information you provide when requesting an appointment or contacting our office
How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Communicate regarding your eye care and treatment
- Respond to your questions and requests
- Process billing and insurance information
- Comply with applicable laws and regulations
SMS Communications
If you provide your mobile phone number and verbally consent during a phone call with our office, you may receive text messages from Advanced Family EyeCare regarding:
- Appointment reminders
- Appointment confirmations
- Scheduling updates
- Follow-up care
- Billing notifications
- Other information related to your care
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact our office directly. SMS consent is not shared with third parties or affiliates for marketing purposes.
No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Information Sharing
We do not sell your personal information.
We may share information only when necessary to:
- Provide healthcare services
- Process insurance claims
- Comply with legal obligations
- Work with trusted service providers who assist in operating our practice and are required to protect your information
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
Your Rights
You may request to review or update your personal information by contacting our office.